Data privacy is a core responsibility at Ozwin Casino. This document specifies how we collect, process, and store user information, ensuring that all our operations remain in compliance with applicable Australian data protection legislation.
Data categories and processing
To provide our platform services, we process the following information:
- Identity Data: Name, email address, phone number, and date of birth, used to verify the legal age requirement (18+).
- Technical Data: IP address, device specifications, browser type, and network telemetry.
- Operational Data: Logs of activities conducted by the user while on our platform.
- Transactional Data: History of accounting operations linked to your profile.
- Support Data: Text and metadata originating from correspondence with our technical support team.
Legal bases and usage
We process information based on contractual necessity, fulfillment of legal obligations, legitimate security interests, and explicit user consent where appropriate. Data is utilized for account management, customer support, fraud prevention, and maintaining the integrity of our IT systems.
Data retention and sharing
We retain information only as long as is necessary for the purposes stated or as required by law. We do not sell user profiles to third parties. Access is strictly limited to authorized personnel and technical infrastructure partners bound by confidentiality agreements. Any international data transfers are protected by safeguards that align with recognized data protection standards.
Security and user rights
We employ encryption protocols, firewalls, and data segregation to reduce risks of unauthorized alteration or data loss. While no digital architecture can be considered entirely invulnerable, we make every reasonable effort to protect your information. You have the right to request access, correction, deletion, restriction, and objection regarding the processing of your data.
How to contact us
For privacy-related inquiries or to exercise your rights, please contact our team via: ozwin_support@gmail.com. This policy is updated as necessary to reflect operational or legal changes.